SpicyDelivery analytics for restaurants on DoorDash, Uber Eats, and Grubhub
Every delivery app has its own dashboard. Each counts things a little differently, and none of them shows all your apps side by side by location. So most operators end up in a spreadsheet on Monday morning. Spicy puts DoorDash, Uber Eats, and Grubhub in 1 view, grades every location every day, and tells you when a store slips.
What to track at every location
Per location and per app, track sales, payout after fees, promotion and ad spend as a share of sales, ratings, error rate, cancellations, uptime and prep time. Together those numbers tell you whether a store has a menu problem, an ops problem or a marketing problem.
Why the app dashboards aren't enough
DoorDash, Uber Eats, and Grubhub each give you a merchant dashboard for their own orders. They don't combine apps, they use their own definitions, and they don't line your locations up against each other. With 10 stores on 3 apps, that's 30 storefronts to check by hand.
1 view across DoorDash, Uber Eats, and Grubhub
Spicy puts all 3 apps in a single view, by location. You also get weekly performance and profitability by platform and by location, so the Monday spreadsheet goes away.
Alerts when a store slips
Spicy grades error rates, ratings and uptime at every location and flags a store when it slips. You hear about it that day instead of at the end of the month.
Know which number you run the business on
Some operators grade top-line sales. Others grade payout, or marketing spend as a share of sales. Pick yours and read every report against it, because a week can look great on 1 and bad on another.
From numbers to the fix
Analytics that only report leave the work to you. Spicy recommends the fix, whether that's a menu change, an ops issue to chase or a promotion to adjust. You approve it in 1 click, or switch on Autonomous mode and let Spicy act inside the limits you set.
Questions restaurant operators ask
What delivery metrics should a restaurant track?
Per location and per app, track sales, payout after fees, promotion and ad spend as a share of sales, ratings, error rate, cancellations, uptime and prep time.
Do DoorDash, Uber Eats, and Grubhub have their own analytics?
Yes. Each app has a merchant dashboard for its own orders. They don't combine apps, and they don't compare your locations across apps.
Can I see DoorDash, Uber Eats, and Grubhub in 1 dashboard?
Yes. Spicy shows all 3 in a single view, by location, with weekly performance and profitability by platform.
How is this different from my POS reports?
POS reports show what came through the register. Spicy covers what happens on the apps themselves, including ratings, errors, uptime, promotions and ad spend.
Who is Spicy for?
Restaurants on delivery apps, from a single location to groups with 10+ stores. It pays off once you have more stores than you can check by hand every day.
See what's costing your stores orders.
Get a free audit of your DoorDash, Uber Eats, and Grubhub stores. It covers photos, menu structure, pricing, promotions, ratings and operations, and it lands in your inbox within 24 hours. Want a score right now? Try the free grader.
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